Everyday Assistance, Anytime You Need
Need more help?
Yes All Our Orders are packed discreetly and product does not mention lingerie anywhere on the package.
No worries! We’re here to help. Check our size guide on the product page or reach out to our support team via email or WhatsApp for personalized advice.
Yes, we do offer a plus-size lingerie collection to cater to a diverse range of body types and sizes. We cater to sizes upto 4XL.
We ensure the quality of our products through a rigorous four-step checking process. Each product undergoes thorough quality test to ensure that it meets our high standards before reaching our customers. This allows us to maintain consistency and reliability in delivering premium-quality lingerie that our customers can trust and enjoy.
Yes, swimsuits are eligible for size exchanges only, provided they are unused, unwashed, and returned in their original packaging with tags intact.
In the rare event of receiving a defective or incorrect product, please contact us within 48 hours of delivery. Share clear pictures with your request, and we’ll ensure a prompt resolution.
You can reach us at:
- Email: support@shamelace.com
- WhatsApp: +91 1234567890
Our team is available Monday to Saturday, 10 AM to 5 PM (excluding public holidays).
